Lenskart Plaza Singapura

👍🏽👍🏽👍🏽

Was assisted by a really kind male staff at around 550pm on 24 April! Was so welcoming and guided me with all my queries as well as went the extra mile to look for styles that I preferred. Didn’t manage to get his name but just wanted to convey my thanks :-)

Very pleased with the excellent service provided by Joshua and Ana - they went above and beyond. The atmosphere was welcoming and the staff were genuinely attentive. Very satisfied with their amazing work ethic

Very helfull and friendly

Very happy with the service. The team is very friendly and patience with my questions and concern. Highly recommend this outlet 👍🏻

Very good service and bought my specs here with ndp promotion. Nice!

Very friendly staff and top service and followuos

Today, your guy jerry did an awesome job by helping out with my twisted glasses. He might not be pregnant but he really delivered. I took the risk and i’m delighted with it! So friendly as well. Thank you jerry!

TLDR: Excellent after sales service aside, Max’s professionalism and expertise in frame alignment is hard to match. I was this close to boycotting Lenskart after my horrible experience at the Nex branch but Max turned it all around. In short, NOT ALL LENSKART BRANCHES ARE MADE EQUAL! Go to PS, ask for Max and you wouldn’t regret. I will certainly only patronise the PS branch from now on for any spectacles purchases. I visited the PS branch on Thursday, 16 March, in hopes of getting my two pairs of newly purchased Lenskart spectacles aligned after three failed attempts by the opticians at the Nex branch to get it done properly. Honestly, after the horrible experiences (I went back on 3 different occasions, more on that below) I’ve had at the Nex branch, I wasn’t expecting much and thought of resigning to wearing uncomfortable and clearly slanted spectacles. Lucky for me, Max attended to me at the PS branch and with his expert skills, he aligned my frames perfectly in less than 5 minutes, without even requiring me to tell him where the issues were! I was in awe of his professional skills especially since the opticians at the Nex branch took 30 mins to an hour, on three separate occasions and they still didn’t manage to get my frames aligned. I’m so thankful to have met Max, and his service attitude was excellent even though the spectacles were not purchased from his branch, and even telling me to feel free to visit him again should I have any issues with the spectacles. Lenskart is fortunate to have an employee like Max, if not, given my experience at the Nex branch, I was never going to purchase my spectacles from Lenskart again. Thanks Max for the excellent work!

This is the best shop to buy glasses. They have very good offers. Design and Quality of glasses are quite good. I loved the free eye checkup for kids (below 5) as well which no one provides in singapore as they will need optometrist. Customer service is one of the best across all shops I would have visited in Singapore. Claiming warranty and other services are quick and easy. Really the best one.